Hartley & Worstenholme secures Law Society's new conveyancing quality mark

Hartley & Worstenholme solicitors in Castleford and Pontefract has secured membership to the Law Society’s prestigous Conveyancing Quality Scheme.
CQS makes it easier for buyers and sellers to identify solicitors who can ensure a safe and efficient level of service with high standards.

The CQS is backed by the Council of Mortgage Lenders The Building Societies Association and the Legal Ombudsman. Firms only achieve membership after a detailed and strict assessment of their conveyancing procedures key conveyancing staff and service standards. Membership is recognition that Hartley & Worstenholme provides an efficient residential conveyancing service to high standards.

Tom Day Head of Residential Conveyancing at Hartley and Worstenholme says we are proud of the high quality of service we have given to all our clients since the firm was established in 1874 . We don’t rest on our laurels though and are delighted with our new status as CQS members.

We are well aware that buying or selling your home is one of the most stressful things you can do. As members of the CQS you can be sure that our friendly and approachable staff will :-

  • explain clearly the steps in buying & selling your home
  • tell you what the costs will be
  • keep you informed , treat you fairly and be polite and professional
  • respond promptly to your enquiries & tell you of any problems
  • ask for your feedback on our service
  • at all times work in line with CQS quality standards

Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process.

CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service.

For more information on the Law Society’s Conveyancing Quality Scheme visitwww.lawsociety.org.uk/cqs